Late Friday Links 10/25

I kinda like the concept behind this "Late Friday Links" thing, so let's give it another whirl.  Here are some of the smaller LIRR news items that made it onto the internet over the last seven days, just in time for your commute home:

• "They Didn't Start the Problems"
• This amazingly clever video is a parody song, a spoof on Billy Joel's "We Didn't Start the Fire" magnificently recounts the litany of excuses and problems we've all heard and endured on the hallowed rails of the LIRR.  The song by Andrew Cohen is sure to ring true to many daily commuters.
• LIRR's first customer service ambassador on the job 
•  The LIRR has created seven new customer service position, "customer service ambassadors," and the first one hit the concourses at Penn Station the other day.  The LIRR plans to use these ambassadors at Jamaica in the morning and Penn Station in the evening, as well as at Atlantic Terminal and other stations as needed.
• The LIRR Today on Facebook 
• In case you didn't notice, The LIRR Today is now on Facebook!  Give us a like and get updated when new posts are published.  I'll also post some other interesting links and thoughts like these over there, so click the link just above!

Hopefully you have a pleasant commute home on this last Friday in October.  The LIRR's heavy fall trackwork program continues this weekend with some messy substitute bus service for much of the Hemsptead Branch due to QUEENS switch resurfacing, so check the LIRR's website before traveling.

Have a good weekend!